Options. I would like to take a look on your behalf. We'll be more than happy to assist from here!Hi @Jackpic, Thank you for your post and welcome back to our community forums. on 09-07-2023 22:56. Sign in . Open the Play Store app and tap the Menu button. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. I'm a Very Insightful Person, I'm here to share knowledge. You can also sound alarms and send your location information to others. You can find out how to do this in the Virgin Mobile's SIM unlock pin section below. QuickStart, set up and connections. If you haven’t got an account click the ‘Create Your Account’ button. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. 8: 7745: 38: virgin media child safe off: 0. Access the settings page by entering. Go to My Apps. Child Safe not working in Security matters yesterday; Child safe not working in Security matters a week ago; Child safe issues, Virgin Media customer service is appalling in Security matters a week ago; Child safe not activating in Switched On Families 2 weeks ago; Cannot Turn Off Websafe and Child Safe in Security matters 2 weeks agoHi thank you fir the reply. Are you able to try using an alternative browser, or device? If you continue to see the same error, are you able to try Incognito/Private Mode in your selected browser?. Reply. Options. I would like to take a look on your behalf. Please look out for the purple envelope in the top right of your screen. ”. QuickStart, set up and connections. Whenever I try though the My Virgin Medi. 3. As a temporary / permanent workaround consider using an alternative DNS, read more here Public recursive name server - Wikipedia. Does the issue persist if you try and visit Yes, then post back here to have issue flagged to forum team and in the meantime consider manually settings your device's DNS to workaround the issue, for example to Quad9 | A public and free DNS service for a better security and. I am new to Virgin Broadband and noticed I cannot access any adult content despite removing child safe. Learn how you can change Web Safe settings to turn Child Safe off. k. I have web safe switched off but still certain sites wont load. Tick Do not request a PIN. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. Options. If you wife takes the laptop back into the office, then she will need to revert. Social media guides. Click Add account . Web Safe. Joining in. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. Encourage your child to use child-friendly search engines, such as Swiggle . Last week I set up child safe and blocked YouTube. 0 Kudos. You will be prompted to enter your PIN Number. £5. Thank you!By default it will automatically pick up Virgin Media's DNS servers and so be susceptible to their quirks and foibles, manually changing the DNS to, say Google's DNS servers on 8. Then, on the next page, just select the bubble next to "Off" to disable Safe Search. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. If it is not Virgin Media then review DNS settings on: Wi-Fi router if not using Virgin Media's Hub. This is a workaround for when Child Safe & Virus does not or cannot be turned off. Options. 1 and all appears in order. QuickStart, set up and connections. Click: My Apps. ExpressVPN. And. Scroll down the "General" tab to the "Safe Search" section. Click on Manage Web Safe. However, if you want to turn these controls off on your child’s iPhone, iOS device, Android phone or tablet, simply amend the privacy settings on the posts, photos or information via. Use the first option ‘Remind me to take a break’. Tried every browser, device, incognito mode etc. Thank you so much for your post and welcome to the community forums, it's great to have you here. My child safe options are switched off. It may take up to 24 hours for the change to be. Click on Plans and device. in Switched On Families 2 weeks agoThe next day, both transmitting and both showed as enabled in the GUI. Also check the dns settings of your vpn while you're there. Hi thank you fir the reply. The ‘Last Seen’ functionality on WhatsApp allows other users to see when your child has had the app open and was active. 67. We would like to show you a description here but the site won’t allow us. Turn off your antivirus software. Here you’ll find all the help you need for Virgin Media related problems and issues. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything. Programmes rated 18, before 10pm. This feature is no longer available in Internet Options like it used to be in the older versions of the browser. 4. Options. If it’s your child’s iPhone. To turn off parental controls and allow 18+ rated websites, you'll need to verify that you're over 18 by entering credit card details. I have confirmed this via phone call with virgin media. Choose Parental Controls. 8. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. in Switched On Families 4 weeks ago; Child and Web safe - cannot access some sites in Security matters a. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. Turn on all V6 boxes: take your current TV boxes off standby and check they’re connected to the internet, ready to download TV 360. Safe search settings can be activated on Google and Bing. 168. 19-02-2023 21:33 - edited 19-02-2023 21:34. If it is a shared device and you would like to make sure settings are not altered, tap Use Screen Time Passcode. Select Settings. All Rights ReservedChild safe/websafe in Switched On Families 13 hours ago; Child Safe not working 6 months in Security matters Thursday; Re: Web Safe incorrectly blocking our website in Security matters a week ago; Child Safe/Web Protection off but still blocking websites in Security matters 2 weeks ago; Child safe in Switched On Families 2 weeks agoHow to turn off guest network. Please can this setting be changed. Switched On Families. Parental controls are a set of tools designed to protect and keep children safe online. Virgin Media Web Safe. May just be a. 4: 0. When you turn on your phone, you’ll need to enter a PIN to activate your new SIM card. Come back again to Lock channels, Unlock all channels. Remember that parental control settings are only one part of online safety. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Your daughter has correctly learnt that Child Safe is only a DNS redirection process and as one can easily change the DNS of a device the Child Safe filter can be bypassed in seconds and the VM Hub does not have options. SpeedRe: Child Safe - Sorry the changes you made were not saved, please try again. Are some websites that weren't accessible more than a week ago, now accessible? Is this the same on multiple. Networking and WiFi. 1K subscribers in the VirginMedia community. We can certainly assist you with your web safe issues, we would need to bring you in for a private message to discuss this and resolve. Thanks, this has been tried on multiple devices, the devices aren't using any. Hi thanks for posting and welcome to our community. Then re-enter the passcode to confirm. dmof. Mobile Your Account. Qurento. We would like to show you a description here but the site won’t allow us. Learn how to set up mobile parental controls with our help articles here. We're here to help. As per the subject. Stay safe online. You can prove you have a credit card by: Calling 61018, free from your O2 mobile. Post Reply Preview Exit Preview. To turn off SafeSearch on Virgin Media, follow these simple steps: 1. Disabled 2. For more details, see Parental Control for Apps on Virgin TV. Switched On Families. Our configuration is a Hub 3 in Router mode, my HP Workstation is a DHCP client connected via a network cable. This is a workaround for when Child Safe & Virus does not or cannot be turned off. Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. Virgin Media and you have confirmed Child Safe is on. opens perfectly in both Firefox and in Edge. Uncheck the ‘Enable Web Safe’ box. It's easy to turn on. More than nine in ten parents of. If your websafe option is off, then the toggle will be greyed out. Or from your home screen tap Phone > Menu > Settings > WiFi Calling > On/Off. Networking and WiFi. Use the authenticator app to scan the QR code displayed on your browser screen. 1. Tap the back arrow in the upper-left corner to return to the Screen. 3rd line engineer so any problems i would of hard about it. Hello miniotaur. Switch on Child Safe. Options Unable to enable child safe Go to solution men8th Tuning in Options on 15-04-2023 12:41 Hi, I get the following error when trying to enable Child Safe: "Sorry the. We recommend keeping Virus Safe on. 1. Virgin Media customers can get. In response to Client62. Child Safe not working in Security matters 41 minutes ago; Child safe not working in Security matters 6 hours ago; Child Safe Not Working in Security matters Sunday; Web safe not working when enabled in Security matters Sunday; Child Safe show is off but it's on and can't change it. Bypass Child Safe & Virus Safe. --. Scroll down to the "Content" section and click the "Safe Search" field. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. You should be good to go. It’ll work with compatible TVs and audio devices that are connected to the Stream box via an HDMI cable. Manage Your Account. Child Safe & Web Safe can easily be bypassed with a Public DNS, Web Proxy, Apple Relay or a VPN. 168. Stream from Virgin Media. If that does not help, try remaining protocols. Web Safe is reliant on use of Virgin Media's DNS. I have just moved onto Virgin and I have been to the security settings and Child Safe is turned off. Switched On Families. Changing the computer's network settings to use any Public DNS should re-gain full access. 0 is a powerful and sophisticated router that provides a range of advanced features and tools. Find ‘Manage your extras’ towards the bottom of the page. Select the ‘Security & Parental Controls’ option. Los1709. Any device connecting to your router will be affected by your Child Safe configuration provided the connecting device has not overridden the default DNS set for the network. This bypasses Virgin media website blocking, allowing you to access. 8. Turn on safe search on search engines. . Trying to turn off child safe and it keeps popping up with the message "sorry the changes you made haven't been saved". Training and events. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. Hi, I need to access certain sites as I work for a CEOP and this is making it difficult to work at home. From there you can select the different categories, such as Films, TV, Apps & Games or Music, and restrict your child’s access to the content types by age or maturity. On the remote press the Menu button. ^Martin. See for more details. Setting up parental controls. Child Safe not working in Security matters Thursday; Child safe not working in Security matters Thursday; Child Safe Not Working in Security matters a week ago; Web safe not working when enabled in Security matters a week ago; Child Safe show is off but it's on and can't change it. Chatter and natter. My Virgin Media App. At Virgin Media, we pride ourselves on our parental controls. Right-click the volume icon and clic k “Open Volume Mixer . It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. 4. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls. Virgin Phone Switchover. For XBOX or Playstation: modify the network settings and specify the DNS manually as the OpenDNS or. Hit Continue and then select My [Device name] or This is My Child’s [Device name]. on 18-07-2023 17:59. In the meantime try the following: for the unable to establish secure connection issue, check the device's date and time are correctly set If confident the Child Safe warning is a false positive and the site itself is safe then it can be temporarily disabled by signing in here Login to My Virgin Media | Virgin Media and selecting Account settings > Online security > Child Safe. Status: Offline. Hi thanks for posting and welcome to our community. Turn mobile phone on. It'll help to protect any device that's connected to your Virgin Media home network to keep you, your family and your gadgets safe. ” This is generally a useful feature; however, it can sometimes. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. Dave. Samsung Emergency Mode. This is a workaround for when Child Safe & Virus does not or cannot be turned off. Readings: Archbishop's Appeal • Text-To-Give, (210) 750-6712, Keyword: APPEAL • Give online at. Grab its old V6 remote control: tap the Home button, select Apps & Games > Upgrade To Virgin TV 360 Now > OK. How can i turn off the parental control on my virgin mobile,htc phone. I was at the store where I bought it and they told me to call the virgin media support team. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. on 02-09-2023 18:58. Hello, twibbonnews audience! Today, we bring you an insightful guide on how to turn off child safe Virgin Media. e. 0 Kudos Reply. Child Safe into working in Security matters 4 hours ago; Child Safe not working in Security matters a week ago; Child safe not working in Security matters a week ago; Child Safe Not Working in Security matters 2 weeks ago; Web safe not working when enabled in Security matters 2 weeks agoApologies for the issues that you are having with your child safe facility, are you wanting to switch it off or having it on but somethings accessible? So that we can look into this, we would need to bring you in for a private message to discuss this and resolve. Any website unsuitable for children is blocked by default. 8. My Virgin Media App. Click Create one for a child . Snapchat's age requirement is 13 years old. Account - Cable. Try with OpenDNS using 208. Homework Time gives you the option to block sites such as gaming websites that commonly distract your children. Malware can also record or steal information like bank details or account logins. SpeedHi andreasiliop Thanks for posting, and a warm welcome to the Community Forums. Account - Mobile. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Here is the link :. I'm a Very Insightful Person, I'm here to share knowledge. If the AS Name does not contain Virgin Media then: if Hub is in modem mode and third party router is used then configure router to use Virgin Media. You then can choose a period of time to set for a reminder, say 30 mins or an hour. These are two settings –. Learn about Facebook's parental controls & how to implement them. Cleanhands50. Stay safe online. 220. You can change this by clicking on the toggle to switch on or off when needed. Keep your personal business safe by giving friends and family internet-only access to your Wi-Fi. SpeedThe 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. Networking and WiFi. Preferred DNS 192. 09: 0. Packages. Options. You can also sound alarms and send your location information to others. Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. From there the Web Safe can be accessed and configured. Manage Your Account. If you don't mind, I will need to send you a private message. It’s important you choose a passcode that’s different to the one you use to unlock your device. As in the title, both were turned off several days ago but are still blocking websites. Child Safe not working in Security matters 3 hours ago; Child safe not working in Security matters 8 hours ago; Child Safe Not Working in Security matters Sunday; Web safe not working when enabled in Security matters Sunday; Child Safe show is off but it's on and can't change it. 0 Kudos. QuickStart, set up and connections. We created Web Safe for our customers to make browsing safety a no-brainer. Unable to change contact number on Virgin Media Broadband account in Managing. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. I’ve done a pin reset on the router, but nothing, I’ve checked the “AS name’ at 1. 3. 1. 1. Just sign in to My Virgin Media and change your settings. Account - Cable. Turn on suggestions. Just sign in to My Virgin Media and change your settings. The new "default on" plans mean that every customer's Sky Broadband connection will be set to restrict content at the "13" age range level until 9pm each day. AtlasVPN: A fast and secure VPN that is great for streaming. In response to lotharmat. com). This happens while browsing on virgin media in all my devices (desktop, ipad, mobile), but not when I'm on 4g. Sorry to hear that your child safe is not blocking unsuitable websites. Thanks for reaching out to us. This help content & information General Help Center experience. Browse Virgin Media Virgin Media Community. Learn how you can change Web Safe settings to turn Chi. Select 'More' at the top of the page. The default settings will block the websites between 16:30 hrs and 18:00 hrs or you can. Are you able to visit for getting in touch. 4 will bypass this and 'should' allow the laptop to connect properly. Not that he has chosen to turn on a child safe filter. Users aged 13-17 have additional privacy settings. Please keep an eye on your inbox in the top right of your screen. If you want to prevent someone else, or your child from changing your parental control settings, you can create. Turn on suggestions. Wi-Fi is fine, I have checked on multiple devices. That can be turned off, or just don't use Virgin Media DNS. Dave. I'm going to send you a private message so we can look into this for you. For Virgin Media you can't disable the child filter through the router admin page, it's instead changed through the account holder's Virgin Media account. Bypass Child Safe & Virus Safe. Please keep an eye on your inbox in the to. On Demand also has PIN protection based on the watershed hours. A list of Age Ratings options will appear on the screen. Doesn’t seem to be any other option than to comment on this forum to get them changed!I'm very sorry for the issue you're having with Child Safe. Hi @ Sabrina_B , I'm having the exact same issue, I'd be very grateful if you could help resolve it, I've also tried on various computers, - 5397682. Any help appreciated. Please look out for my message in the top-right, white envelope, or by tapping your profile picture then "Messages". I've tried logging out and in again a few times but the result is still the same. Click: Settings. Step 3 - Label the box – a letter came with the. Move message to Spam folder (default) Flag a message as. Accessing Websites Blocked By Virgin Media. 0 not useful. Hi, First time trying to turn on websafe (didn't realise it was an option!) When I try to toggle buttons for virus safe and child safe on, they just automatically switch off again and I get the message, "Sorry the changes you made were not saved, please try again. Hi, The main reason I joined up is that I cannot enable Web Safe/ Child Safe. 0. Virgin Mobile. How to manage cookies in Opera. Here’s how much we’ll credit you for the following service issues: £9. 2. We'll be happy to turn this off for you manually on this end. --. To disable WiFi Calling, come back to these settings and choose Off. Virgin Media Smart Home with Google Nest FAQs. 1/help for specific device where Web Safe is not working. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. Once logged in, select ‘My apps’ tab’. Then click on Parental Controls and turn it off. Parental control, mostly known as Content Advisor in Internet Explorer is a feature that allows users to view content on the web, and to control the types of content that your PC accesses on the internet. 8. 168. icon on the upper-left edge of your screen. Stay safe online. , fortnite. "Always Allowed" Key Features • Tag devices that never get blocked under restrictions. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. In order to check the settings, I will just need to take a few details via private message. A prompt will appear, asking if you want to also block DMs from people on an existing server. Can't access adult sites on mobile. There's no firewall settings that I can see, and one time I got to see. After 2 hours, Plusnet SafeGuard will start filtering content. Turn off the Web Safe feature (a. I don't work for Virgin Media. Hi, @nigellowden Is it the Child Web Safe Filter you need to turn off? Login to your virgin media account and head to this link to turn off - 5264565 Web Safe. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. 168. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 255. For other search engines go to safety settings. Security matters. Issue has been flagged to the forum team; be aware it can take them a few hours / days to respond. 168. Cleanhands50. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. . Makes sure your dns settings on your computer are manually set - 8. Please look out for it in the top-right, purple envelope. Tap the toggle switch to turn off downtime restrictions. Enhance your online life. Follow these steps to get the correct settings. Home Phone. Go to Settings -> Protocol and change the default protocol to OpenVPN(TCP) and try to connect. Tech Chatter. For others the Child Safe On / Off settings fail with errors and they are unable to attempt to apply a change. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. Tick Do not request a PIN. . Solved: Hi, I can't seem to turn on Web Safe. System Requirements: • Virgin Media Hub 3. If Child Safe is turned off, the settings are saved until Child Safe is turned on again. Pop the telly on: check its set to the correct Input and Virgin TV’s playing. To do this, you need a four-digit PIN that acts as a lock. This will allow you to. You’ll pay nothing for 3 months (with no payment details.